The following information for the disabled is specific for Terminal 2.
It is advised to contact the airport prior to your trip to let them know about special requirements. There are various options for informing them of your visit:
Tel: 90 240 4704 (Spain)
Tel: +34 91 321 1000 (International)
E-mail: Go to the Aena Website, click on 'request assistance' and fill in the form.
However, it is important to remember that prior notification is not required in relation to assistance from the airport (although you will need to provide prior notification to the airline that you are travelling with).
The airport is dotted with stations known as 'Meeting Points'. See below for more information.
'Meeting Points' at Barcelona Airport
Barcelona Airport is dotted with stations known as 'Meeting Points'. On arrival at the airport you should go to one of these points to request assistance whilst at the airport. The Meeting Points offer staff and wheelchairs that can be used throughout the airport.
On arrival at the meeting point you should explain to the staff member what services you will need - if necessary they will accompany you through each stage at the airport and onto the flight.
It is important to remember that you must go to the Meeting Points at least two hours before your flight time. If you do not do this, the airport cannot guarantee you the necessary assistance to ensure that you are on time for your flight.
The 'Meeting Points' can be easily spotted as they have the international disabled sign (a person in a wheelchair) alongside an information sign and the name 'Sin Barreras'.
The meeting points for disabled/limited mobility travellers at Terminal 2 are situated in the following places:
Terminal 2C Interior Lobby
Terminal 2C Car Park Air bridge
Terminal 2C Arrivals/Departures Forecourt
Terminal 2B Surface Car Park
Terminal 2B Departures Lobby
Terminal 2B Arrivals/Departures Forecourt
Inter modal Car Park Building
Inter modal Building Interior Public Lobby
Inter modal Building Arrivals/Departures Forecourt
Terminal 2A Car Park Air bridge
Terminal 2A Arrivals/Departures Forecourt
Railway Station
For maps as to where these are positioned see the Aena Website
Getting though the security checkpoints
For security reasons you must pass through the checkpoints in the same way as the other passengers.
If you will need assistance once you are in the departure lounge area it is helpful to let the airport know about this in advance - only those with security passes are allowed into this area. Therefore, a friend or family member without a flight ticket will not be allowed to accompany you into the departure area.
If you have anything related to a medical condition that may be an issue when going through security, such as syringes or liquid medicine, it is important to bring a medical certificate or prescription to explain your circumstances.
What happens to my wheelchair or electric mobility scooter?
If you have a folding wheelchair, this will be brought onto the plane with you and stored.
If you have a mobility scooter or electronic wheelchair this will have to be stored in the hold - so, if you need a wheelchair for your time in the airport this should be requested when booking your flight.
If you use a walking stick or crutches, don't worry if the staff take this from you once you are seated. This is just for the flight and will be returned to you once you land.
Disabled parking at Barcelona Airport Terminal 2
Two of Barcelona Airport's three car parks at Terminal 2 provide disabled parking. Car parks PC (in front of Terminal T2C) and PA (in front of Terminal T2A) have spaces reserved exclusively for disabled parking.